Frequently Asked Questions

The consultation is a time for you and your therapist to see if you are a good fit. They may ask some information about what you are looking for help with or your prior experiences in therapy and you will have an opportunity to ask questions about their training, experience and the therapy process.

Individual sessions are 45-50 minutes. Couples sessions are typically a minimum of 80-90 minutes based on the practitioner.

Psychotherapy and psychological services are not covered by OHIP. Therapy requires both a time commitment and financial investment. Some therapists’ rates are higher based on their specialized service, experience and demand for their services. Please discuss fees with your therapist directly.

The number of sessions you would attend depends on your specific problem, your needs, how severe your symptoms are, how long the situation has been going on, your support network as well as other health concerns that may be additional stressors. Each person is different and there are so many factors that make it impossible to give a quick prediction.

Check with your extended health provider as you may be covered for a portion of your counselling fees. Every plan is different so it is worth checking the fine print. Research both the type of provider (e.g. Registered Psychotherapist) and the amount your insurance provider will cover before you begin counselling.

Your therapist will provide receipts for fees you pay which you can then submit to your provider for reimbursement. Clients should expect to pay out of pocket for a portion of their treatment as insurance coverage typically covers a minimal amount.

For information on working with Kennedy and interns (services and fees) please refer to the online booking site found here. Associates policies and fees can be discussed individually.

We require a minimum of 48 hours advance notice for all cancellations.Several days or a week is strongly preferred. The full fee will be charged for missed appointments without a minimum of 48 hours' notice.

For services provided outside of office sessions, such as phone consults, letters and conferences with other professionals the hourly session rate will be charged, please inquire if there is any question about this.

Registered psychotherapists cannot provide a diagnosis or prescribe medication.