Frequently Asked Questions About Therapy

Please note: Due to COVID I am providing therapy via telephone and video platform. Some of the information on this page may not be applicable. Please contact me if you have any questions. 

How does the process of starting therapy work?

Your first appointment is an intake and assessment. I will gather information, and we will explore your current concerns including why you have chosen to seek therapy at this time. We will discuss parts of your past as they relate to the present and your future. The initial session and each subsequent session will be 50 minutes in length (unless otherwise specified). 

How often should I come to see you?

In most cases, if you choose to work with me I will give you a set day and a time that you would work with me (either weekly or every other week). This sets out a clear boundary and framework for therapy. Clients know that this is their set time and that I will be available. This also helps to ensure progress is maintained and that sessions are spent on process rather than "catching up" on the events that have gone on when too much time has passed between sessions. 


If you choose not to book on a set schedule, it is with the understanding that my availability will vary and I cannot guarantee that I will have a session available at the specific date or time that you may wish to attend therapy. 

*There are some cases where having a set time each week does not work because of shift work for example. I am more than happy to accommodate this and find a time that works for you. *

How long will I need to attend therapy?

The number of sessions you would attend depends on your specific problem, your needs, how severe your symptoms are, how long the situation has been going on, your support network as well as other health concerns that may be additional stressors. Each person is different and there are so many factors that make it impossible for me to give a quick prediction. 

What are your fees? How do I pay?

 Therapy requires both a time commitment and financial investment. Some therapists’ rates are higher based on their specialized service, experience and demand for their services. 


Psychotherapy services are not covered by OHIP.  Check with your extended health provider as you may be covered for a portion of your counselling fees. Every plan is different so it is worth checking the fine print. Research both the type of provider (e.g. Registered Psychotherapist and Psychologists) and the amount your provider will cover before you begin counselling. I will provide receipts for fees you pay to me which you can then submit to your provider for reimbursement. 

I work under the supervision of a Psychologist, if you have coverage for services provided by a Psychologist please let me know as there will be additional paperwork that must be filled out. 


For information on specific services and fees please refer to the online booking site found here.

Additional Information:

For services provided outside of office sessions, such as phone consults and conferences with other professionals the hourly session rate will be charged, please inquire if there is any question about this. Therapeutic content should not be sent via email. Email is not a secure form of communication and these are issues that should be discussed during the therapy session. 


I am not a doctor. I cannot provide a diagnosis or prescribe medication. 


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For the health and safety of clients and staff, the office has a fragrance- free policy. Please refrain from wearing scented products when attending your appointments. Service dogs are welcome.
Kennedy McLean Counselling & Psychotherapy Services Online Counselling and Telephone Psychological Therapy and Psychotherapy throughout Ontario, Canada including Toronto, North York, Vaughan, Thornhill, Mississauga, Etobicoke, Brampton, Guelph, Hamilton, Burlington, and Oakville. Kennedy McLean © 2020